Complaints & Feedback
(Customer Care)

We would like to hear from you.Your feedback will assist us to understand and address any concerns you may have.
Please share your thoughts and opinions to help us improve your experience with us.

 

Our Contact Numbers

For General Queries / Info:
Customer Care: +971 600 52 3434
Asiyeh Khezri
Assistant Manager - Customer Care

For Trading Services
Contact: +971 600 52 3434

 

 

Working Hours
(As per UAE Standard Time)

Customer Care Center
8:00 A.M. to 4:00 P.M.
Tadawul
10:30 AM to 4:00 P.M.

Official working hours during the Holy Month of Ramadan
8:30 AM to 4:00 PM

Trading Hours
DFM, NASDAQ Dubai & ADX
10:00 A.M. to 2:00 P.M.

DGCX
7:00 A.M. to 11:55 P.M.

TADAWUL
10:00 A.M. to 4:30 P.M.


 

 

Address

Postal Address:
Emirates NBD Securities LLC
P.O.Box. 9409
Dubai, UAE
Email:
brokerage@emiratesnbd.com

 

 

Our Locations

  Head Office
2nd Floor - Emirates NBD Building,
near Dubai Police Training Academy, at Al Wasl Road, Jumeirah
Tel:+971 4 331 9111
Fax:+971 4 385 6240
Map view
Trading Office & Customer Care Center Dubai Branch
DFM Trading Hall - Ground Floor
Dubai World Trade Centre
Tel:+971 600 52 3434
Fax:+971 4 331 4979
Map view
Trading Office & Customer Care Center Abu Dhabi Branch
ADX Trading Hall - Ground Floor
Al Ghaith tower, Hamdan Street
Tel:+971 600 52 3434
Fax:+971 2 627 7460
Map view
 

Management Team - Emirates NBD Securities

Designation Contact Person Office phone
General Manager Moosa Ahmed 009714 - 3319111
Chief Operating Officer Jawad Hashmi 009714 - 3319111
Trading Manager Alya Al Qaidoom 009714 - 3567800
Compliance Manager Nahya Daghar 009714 - 3319111
Sales & Marketing Manager Maryam Redha 009714 - 7038330
Customer Care Center Manager Rasha Hashim Mohd Alaghbary 009714 - 7038451
Operations Manager Amira Yousef Mayouf 009714 - 7038307
GM Executive Secretary Sawsan Kahwaji 009714 - 7038302
 
Emirates NBD Securities L.L.C. is authorised and regulated by the Securities and Commodities Authority under Licensing Number 604003
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