Complaints & Feedback
(Customer Care)
We would like to hear from you.Your feedback will assist us to understand and address any concerns you may have.
Please share your thoughts and opinions to help us improve your experience with us.
Our Contact Numbers
For General Queries / Info:
Customer Care: +971 600 52 3434
Asiyeh Khezri
Assistant Manager - Customer Care
For Trading Services
Contact: +971 600 52 3434
Working Hours
(As per UAE Standard Time)
Customer Care Center
8:00 A.M. to 4:00 P.M.
Tadawul
10:30 AM to 4:00 P.M.
Official working hours during the Holy Month of Ramadan
8:30 AM to 4:00 PM
Trading Hours
DFM, NASDAQ Dubai & ADX
10:00 A.M. to 2:00 P.M.
DGCX
7:00 A.M. to 11:55 P.M.
TADAWUL
10:00 A.M. to 4:30 P.M.
Address
Postal Address:
Emirates NBD Securities LLC
P.O.Box. 9409
Dubai, UAE
Email:
brokerage@emiratesnbd.com
Our Locations
| Head Office 2nd Floor - Emirates NBD Building, near Dubai Police Training Academy, at Al Wasl Road, Jumeirah Tel:+971 4 331 9111 Fax:+971 4 385 6240 Map view |
Trading Office & Customer Care Center Dubai Branch DFM Trading Hall - Ground Floor Dubai World Trade Centre Tel:+971 600 52 3434 Fax:+971 4 331 4979 Map view |
Trading Office & Customer Care Center Abu Dhabi Branch ADX Trading Hall - Ground Floor Al Ghaith tower, Hamdan Street Tel:+971 600 52 3434 Fax:+971 2 627 7460 Map view |
Management Team - Emirates NBD Securities
| Designation | Contact Person | Office phone |
|---|---|---|
| General Manager | Moosa Ahmed | 009714 - 3319111 |
| Chief Operating Officer | Jawad Hashmi | 009714 - 3319111 |
| Trading Manager | Alya Al Qaidoom | 009714 - 3567800 |
| Compliance Manager | Nahya Daghar | 009714 - 3319111 |
| Sales & Marketing Manager | Maryam Redha | 009714 - 7038330 |
| Customer Care Center Manager | Rasha Hashim Mohd Alaghbary | 009714 - 7038451 |
| Operations Manager | Amira Yousef Mayouf | 009714 - 7038307 |
| GM Executive Secretary | Sawsan Kahwaji | 009714 - 7038302 |
